Revenue & Behavior Audit
Find the revenue your metrics are smoothing away.
I run focused audits for B2B platforms where the metrics look healthier than the revenue feels. I find where customer behavior and dashboard reporting disagree, show where that gap is costing you, and give your team the few moves most likely to close it.
The gap problem.
Most teams do not have a traffic problem, a dashboard problem, or a UX problem in isolation. They have a gap problem. The system reports one thing, the customer does another, and the business makes its decisions from the summary in between. The revenue leaks out of that difference.
Who it is for.
B2B platforms and dealer networks. Product, digital, and analytics teams that suspect their numbers are telling a cleaner story than the customer experience deserves.
What you get.
- Three to five prioritized findings.
- The behavior behind each finding.
- Data checks your team can validate.
- Revenue or account movement tied to the gap.
- A thirty-minute walkthrough with your team.
How it works.
A short intro call.
We talk through where your metrics and customer behavior might be diverging, and whether there is a fit.
Scope and quote.
If there is a fit, I scope the audit to your platform and quote a flat fee. A contained scope, a flat fee, and no retainer.
Written findings in five business days.
Each finding includes the plain how-you-would-know check and the move.
A walkthrough.
We go through it with your team so they can see the pattern in their own data.